Privacy Policy

Conquestador is committed to protecting the privacy and security of our players. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with applicable data protection laws in New Zealand, as well as our responsibilities under the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC) regulations.

1. Information We Collect

To provide our services effectively, we collect various types of information from our users, including but not limited to:

• Registration data: When you create an account, we collect personal details such as your name, date of birth, address, and contact information.
• Payment details: We gather information necessary to process financial transactions, including credit card numbers, bank account details, and transaction history.
• Technical logs: We automatically collect technical data such as IP addresses, browser types, and device information when you access our platform.

2. Purpose of Data Use

The information we collect serves several purposes, including:

• Account management: Your personal data is essential for creating and managing your account, facilitating deposits and withdrawals, and providing customer support.
• Marketing communication: With your consent, we may use your information to send promotional materials and updates about our services, exclusive offers, and new online pokies.
• Anti-fraud checks: We utilize your information to conduct risk assessments and prevent fraudulent activities on our platform.
• AML compliance: Conquestador adheres to Anti-Money Laundering (AML) regulations and may use your data to verify your identity and monitor transactions.
• KYC procedures: As part of our Know Your Customer (KYC) obligations, we collect and process personal data to ensure the integrity of our gaming environment.

3. Data Sharing

Conquestador is committed to maintaining the confidentiality of your personal data. However, we may share your information in the following circumstances:

• Disclosure to payment providers: We may share your financial information with payment processors to facilitate transactions securely.
• Verification partners: When required, we may disclose your data to third-party verification services to comply with KYC and AML regulations.
• Regulatory authorities: We may share your information with relevant authorities as mandated by law or in response to legal requests.

4. User Rights

As a user of Conquestador, you have specific rights concerning your personal data:

• Right to access: You have the right to request access to the personal data we hold about you.
• Right to deletion: You may request the deletion of your personal data, subject to legal obligations and regulatory requirements.
• Right to restrict processing: You have the right to request the restriction of processing your personal data under certain circumstances.

5. Cookie Policy

Conquestador uses cookies and similar technologies to enhance your experience on our platform. Cookies are small data files stored on your device. We utilize the following types of cookies:

• Essential cookies: These cookies are necessary for the basic functionality of our website and cannot be disabled.
• Analytical cookies: We use these cookies to collect information about how users interact with our platform, helping us improve performance and user experience.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. This includes encryption, firewalls, and secure server environments to safeguard against unauthorized access and data breaches.

7. Data Retention

Conquestador will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Information

For inquiries regarding this Privacy Policy or your personal data, please reach out to the support team. They are available to assist you with any questions or concerns you may have regarding your privacy and data protection.

10. Governing Law

This Privacy Policy is governed by the laws of New Zealand. Any disputes arising in connection with this policy will be subject to the jurisdiction of the courts of New Zealand.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Conquestador is dedicated to providing a safe and secure environment for all Kiwi players and ensures compliance with all relevant data protection and gambling regulations.